Risk Policy

OWNER’S RISK POLICY 

• DEEPA Packers and Movers does not take responsibility for the loss or damage in transit due to accident, theft or burglary, riot and consequence there for as the goods booked entirely at owner’s risk.
• DEEPA Packers and Movers does not take responsibility for leakage breakage, Spillage and damages by lun, water, fire and accidents, sender is responsible for proper packing and breakable goods are carried at owner’s risk.
• Free fruits are carried at the absolute risk of the sender as they are apt to be perished and soiled on the way.
• The goods will be delivered against payment of all charges to DEEPA Packers and Movers. 
• When once the delivery is given against the receipt/bill/challan, no claim will be entertained after that.
• If the octroi or custom people assess the goods wrongly, then DEEPA Packers and Movers is not responsible for their faults and claims. If any shall be made on such items from the octroi people themselves by consignor as the case may be.
• If goods of GR does not arrive at destination within one month, the sender should serve DEEPA Packers and Movers with a registered notice otherwise DEEPA Packers and Movers will not be responsible for claim thereafter on any account.
• In case the goods are required to be called back, DEEPA Packers and Movers shall not be bound to do so except on the condition s acceptable to DEEPA Packers and Movers itself.
• Minimum Detention charge for goods transport vehicle is Rs.1000/- per day.   

CARRIER RISK Claim Policy

Damages may occur to the consignment(s) during transit on account of rough, hilly and difficult terrains that is witnessed in the country. DEEPA Packers and Movers suggest customers/clients on the advantage of taking risk coverage while booking with DEEPA Packers and Movers and recommends them to pay risk coverage charges for their consignment to avoid any contingency that may happen in an un-predictable conditions.

The carrier or their agents shall be exempted from any loss or damage through accident/ pilferage/ fire/rain/collision/any other road or river hazard. We therefore recommend that household goods should be covered under CARRIER RISK by paying additional charges as FOV (Freight on Value). Please assure that insurance is mentioned as “CARRIER RISK” in the bill/challan. 

NO INDIVIDUAL POLICY/RECEIPT FROM INSURANCE COMPANY WILL BE PROVIDED. ONLY Consignment Note Number will be issued UNDER “CARRIER RISK”

CLICK HERE to view/download the CARRIER RISK Claim Policy.

Note: The “CARRIER RISK” insurance service would come at an ADDITIONAL CHARGE as FOV. Please call us for details.